Maria Gracia Silva

Review of Hotel Barcelona Classic

I booked this apartment for my mother and her sist...

I booked this apartment for my mother and her sister with my name. I payed the deposit in cash and they told me they would deposit it back to my account here in Spain which i left written down. After the two weeks they said they would return my deposit when the reservation finished, they didn't pay me back. I called every day to ask for it, they said they didn't found my contract, they hadn't any reservation with that name at those dates, and countless of excuses. I even when there personally and they told me I had to write them to their email to give them my account number (which i already had, and they hadn't responded any of my emails so far). I keep calling 2 months later, and the SAME EXCUSES all over again. AWFULL, I'm still waiting my deposit back.