Absolutely disgusting service. Do not use this web...

Absolutely disgusting service. Do not use this website. Ordered an iPhone which never showed up. As it was clear that the phone was not going to be delivered I requested a refund. The customer service team agreed however the refund was never transacted. I have now been waiting over a month. I have contacted the service team who have made many different excuses however have failed to refund my item. I have now lost a significant amount of money and do not have a mobile phone.