Jessica Goulash

Review of Foot and Ankle Associates of N...

Really negative experience. First, I waited for 50...

Really negative experience. First, I waited for 50 minutes in the waiting area. No one else was there. I asked at the 30 minute mark what the holdup was and the woman said she was still entering my information. I came with my paperwork done ahead of time. It took her nearly an hour to type it all in!!

Next, the appointment itself. The doctor was very nice, but I didn't feel really taken care of. He took me to take a test and made me walk across the office barefoot. BAREFOOT. This is a doctor's office where people come in for foot fungi and all kinds of infections and I was made to walk barefoot? I asked if I could put my sock back on and he told me not to bother.

I waited for another 20 minutes, as the person at the front desk had taken 50 minutes to enter my information in but never entered in my insurance to ensure I was able to have the test.

After two tests, he couldn't even find the problem with my foot, let along diagnose it. I was given a vague "pain in foot" diagnosis and he tried to pass it along to the hospital for a bone density scan 3 weeks later.