My service didn't happen. 7 days still not deliver...

My service didn't happen. 7 days still not delivered is hardly fast post in NZ. The package was urgent from my vet the animals died. They (Vet Services) believed I would get it the next morning, I was told I could come and collect it from the depot after tracking why it had not arrived 4 days later - why bother with a courier if I have to drive to where the package was coming from. This service was slower than a snail could have delivered it. Not acceptable. Do not use this service if you need anything FAST. Not reliable in any way at all. You cannot post this comment without ticking a star. They do not deserve any stars from my calves point of view.