Lady on the phone was idiotic. She kept talking o...

Lady on the phone was idiotic. She kept talking over me then laughed at me as if I was dumb when she was the one with poor English or listening skills. I called to find out if any documents needed to be authenticated via their office for working in TW or if U.S. Dept of State authentication was enough. She replied by saying "You want us to authenticate your FBI check?" I said "No, I'm ASKING if I NEED it authenticated or not." She said "Yes, you do that's what I just asked you but you said NO! Hahaha hehehe" Idiot. Want is not need. And want indicates a Request whereas I was asking a Question not making a request. Learn how to use English properly and learn how to be professional. Also, she said one "cannot go there on the 90 day no-visa tourist stay and start working, it's not gunna work" when I asked if job search/interviews were okay. Job searching is not working and obviously properly documents would be filed or I wouldn't be calling to find out the answers she never gave. In the end she said each employer is different and there are no set TW requirements. The fee is $15. She went on and on about mail in steps even though I was planning to walk-in. She gave me no walk in or appointment information.