I'd give it negative numbers if possible!

I'd give it negative numbers if possible!

Since I joined Capital Office service, I have had nothing short of appalling service. The front desk is dismissive, no calls about an issue are ever returned ( I always always have to follow up and ask what's happening with any issue that they've created e.g. where are my return packages gone that have been signed for members of your team when delivered). I have in total had 8 packages go missing due to negligence shown by members of staff in the reception team and the postal team. I had team members within postal teams dismiss my requests with 'there is nothing we can do' even though they've lost my packages. How can a company claim that there is nothing they can do after losing your expensive customer return packages!?!? I am completely gob smacked by how issues are dealt with and how often issues occur. This company has caused me nothing but stress and great money loss in the hundreds!