Jane Ballesteros

Review of Trillium Salon

This is going to be long. I recently moved to the ...

This is going to be long. I recently moved to the area and needed a haircut (even though I hate trusting people with my hair...and you'll understand why). I had very long hair, past half my back. I researched salons in the area and thought I'd give Trillium a shot since I wanted to look nice for the holidays. I liked Lauren's work from Facebook so that's who I went to. She's very nice and personable. I showed her photos of what I wanted and she seemed like she'd be able to deliver. But sadly my hair is terribly ruined. I've attached a photo of what I asked for and what I ended up getting.

Obviously, the front is very short, but also missing a huge chunk right in the middle. I didn't even want bangs across, but kind of loose long bangs to frame my face (like the photo), which I did communicate. I said, "I don't want bangs straight across my face"

Anyways, after she was done cutting, she blowdried my hair and I could tell from her face that something was wrong. When I saw the front of my hair in the mirror, my heart dropped...it looked terrible...short tiny bangs, disfigured, I don't even know what. Usually, when I get a haircut I don't really care for, I'll still try to be positive, but this is just bad. There's no way I can wear my hair the way I intended...and to think how long my hair was it's honestly so upsetting. I will have to pin my hair up until it grows out. We also agreed to take off only 1 inch off the rest of it, and that seems much shorter too.

She even tried to attach a little piece of extension (and give me $10 off) where there was that huge gap, but it would looked terrible because you could see where the extension was attached. After trying that, I told her to just take it out and that I'd deal with it. She wanted to style my hair in those lose waves and I declined...I honestly just wanted to leave.

She was plenty nice and apologetic. I didn't have to pay for the "haircut." This is probably the worst haircut I've got in my whole life and I will never go back. All of the reviews defending the salon...maybe not everyone has a positive experience and that's valid and okay? People should know about both the good and the bad.