Not sure why my last review is missing . One of th...

Not sure why my last review is missing . One of the worst experience I had here . My wife got admitted here for c section . After delivery they moved us to a room where there is an AC without remote . It was freezing and my new born baby was shivering . I asked them multiple times to help , finally the lady rudely told me to stay in a cafeteria which was a public place with vending machine and microwave . My wife and 1 day old baby had to sit there for couple of hours . Now coming to their billing , I could not understand the system . I made a payment plan for all my dues . Every month I get a letter saying your account overdue , I call billing ask them , they say its all set up . Billing would never give any information on writing and next month I get a overdue letter again . Finally I asked patient relation to schedule all my payment and give me written confirmation . I got a written confirmation saying all my payment are set up I have zero due . But after email confirmation saying I have 0 dues they send my case to collection agency . I am trying to explain to collection agency that either its a system error or human error and I am still struggling to resolve this even after 15 months of my wife C Section in Vanderbilt . I would not recommend this place to anyone .