Hyatt spends a lot of money on amenities. They are...

Hyatt spends a lot of money on amenities. They are top notch. But when I'm taking a bath and I see a bunch of dirt in the bathroom, I think Hyatt is just as clean as my room at Comfort Inn. If I pay Hyatt prices, I expect a clean room- top to bottom. Room cleanliness kept this hotel from being a 5