Came in with my 11 month old baby for a swollen ne...

Came in with my 11 month old baby for a swollen neck. The wait wasnt too bad (5.5). When we finally saw the doctor they decided to keep her and put her on antibiotics (mind you it was about 4am). Well guess what? They forget to communicate within each other and they forgot about us in the exam room! When we finally got up to the pediatric floor they didnt offer anything for my baby, they showed us the room, asked me a bunch of irrelevant questions like "whats your religion?" and left. So now im sitting here with no clue of when we will get to go home or even a clue of whats going on. Oh and theres no installations for the parents to get at least a decent level of comfiness, i had to sit on the floor. That was one thing.
Second thing, while we were waiting at the emergency room, a little girl threw up, poor her.. well 3 hours after it happened the puddle was still on the floor! Next to a spilled beverage of some sort. Gross. And in the exam room there was a bloody bandage on the floor. Gross. In the room theres trash from previous patients. Gross.
And finally, i dont not generalize here because some of the staff members i encountered were really nice BUT most of them are just rude and unprofessional. Last time i come here.
The end