J

Jane Bunnypaw

4 years ago

Absolutely pathetic company !!!! I'd:198168. Orde...

Absolutely pathetic company !!!! I'd:198168. Ordered a gold iPhone for my daughters birthday on the 22nd October 2018 as her birthday was on the 12th Nov 2018 waited patiently expected around 6/7th October No Phone yet my money was taken straight away Tried phoning but could not get through tried 7 times still no reply eventually got through on live chat I was promised call back from manager but never happened ,emailed to cancel order as birthday very close then got call from manager who passed bank details on to accounts for refund it is now 16 days from that phoned again and got through!!!!!! Details were sent through to accounts was emailed to say SHOULD be put in my account by 3rdDecember I have gone through live chat again requesting speedier payment now I am again to get another call back from manager . I am disgusted at the way I have been treated and would avoid this company totally waiting on my call from management going to contact trading standards about this looks like phones are not there when you pay for them Avoid Avoid Avoid

Comments:

No comments