** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE...

** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE THIS ISSUE! **

I received a call from the dealership management to inform me that they have decided to REFUND a portion of what my parents felt were over-charged to them. After having a lengthy discussion with the dealer, they now have accepted to make my elderly parents satisfied about the costs that they were initially charged by providing them with a concessionary refund. We appreciate the fact that they have now understood our position; by promptly reacting to my folks with an offer to provide a satisfactory refund amicable to both parties.

** THANK YOU LOU FUSZ TOYOTA FOR MAKING THIS RIGHT **