Scheduled an appointment to have the oil changed i...

Scheduled an appointment to have the oil changed in my truck. Appointment was at 9:30 am. Got to the dealership about 10-15 minutes early and got registered in the system. Service tech came in waiting room 45-60 minutes later and showed me cabin air filter and engine air filter. They were dirty, so instructed her to have them changed.All that seemed to be good, until it was another hour before the truck was completed and ready to go. 2 hours for an oil change and to change 2 filters? What a joke! Then to add more insult, the 2 filters cost $116.12. I understand that everyone is wearing a face covering these days, but I didn't realize it was for robbery. I will be looking for a more professional and personable GM dealership to do my future service with.