Jackeline Alonzo

Review of Burns honda

The service advisor I had, Laura, was extremely ni...

The service advisor I had, Laura, was extremely nice. But I was not satisfied with the experience overall. The customer service of the other staff members was non existent. I never even seen or spoken with the person working on my car. After I left I called the service center to ask a question and "Tia" answered. She was very rude and short with me as if she didn't want to be bothered. I will never have my car serviced there again. Not even for an oil change. Customer service really can make or break any experience.