Always a relaxing visit. The hotel is getting a b...

Always a relaxing visit. The hotel is getting a bit tired and needs an influx of repairs /renovations but the hot spring pools are still what it's all about. No sure if there's new ownership but some of the past features (omelettes made to order, food by bar etc were missed). Also surprised we could not get a chair for my father or a baggage cart, only available through bell boys. I alsi seem to remember water fountains on the past but they appear to have been removed. The cost of a stay is quite high but as I said the hot springs are great, the rooms were clean and the food in the Copper Room is quality fine dining. One bonus was the snacks and Starbucks coffee in the cafe in the lobby. There's lots of shops and hiking steps away on the lakefront too! Kids enjoyed the floating waterpark in the past but check their website as they were still not open at the beginning of June.