Jo Scott

Review of DoubleTree by Hilton Woking

We accept it was a promotional price that included...

We accept it was a promotional price that included Legoland entry..we accept staff are coping under covid restrictions . Easy parking. Spotless room. Warm chocolate chip ,"welcome" cookie. Staff polite

Food was the issue.
more than disappointing breaded fish looked like supermarket value option: pale white chips. Masala had 4 bite sized pieces of chicken.. nachos a joke....looked as though they had simply emptied pack of tortilla chips into the bowl, stuck it under a hot grill..*2 issues...1) you could lift the cheese off like a layer of paper and 2) the staff carried the bowl on a plate so we didn't realise the bowl itself was so hot it could burn fingers.
At breakfast...given that there is a family promotion running...there were only 2 cereals ..cocopops or weetabix.
Yes...this was a budget experience but no excuse for poor food.
And it wouldn't take much to get the food sorted