I had the great fortune to be checking in for a we...

I had the great fortune to be checking in for a week long training session when Courtenee was at the front desk. She was gracious and professional. I asked if I could have a room with windows that faced east so I could enjoy the sunrise all week. She did something that I have rarely seen during all my travels.... she smiled and said "Sure, I can do that." Wow. Courtenee really made my week of training so much better just by granting that one wish. It made all the difference.