Shilpi Domathoti Review of GemPundit.com
My point of contact for the purchase was Arun. He ...
My point of contact for the purchase was Arun. He is amazingly patient, provides the right kind of advice and does not rush you into making any decisions. He provided me with many options for each of my requests. He was very prompt in servicing the purchase and shipped the product as soon as the transaction was done. He also supported me during his day offs. We are very happy with the product!!!
I would also like to speak about Kavya who supported me during the delivery of the product. Kavya was constantly in touch with me until the product was delivered.
Thank you Arun and Kavya for providing me with an awesome experience with Gempundit! You guys are rockstars!!
One request for Gempundit:
Please switch to a better courier service than DTDC. I have always had a problem with DTDC even though I stay in Hyderabad city. Their team and their management are totally irresponsible. When your customers make a purchase, it's not important if it is a big/small ticket purchase. Trust with Gempundit is more important. Since your team is making such great efforts to maintain the trust factor, you don't want your delivery partner to mess it up for you.
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