Call all you want, they will not answer.

Call all you want, they will not answer.

Email all you want, they will not respond.

Visit during the three days (and three hours per day) a week they are open, they will instruct you to email them and never respond.

Walk in with all your paperwork ready to go, they will refuse to process it and request you email them.

We were initially given the incorrect email address after visiting in person. We looked up the correct email address, and their email server was full. We stopped by again in person and they deleted the old emails. We finally successfully emailed multiple times and were ignored. We went by again in person and were simply told to email again. We will now have to cancel our Italian wedding plans and visit somewhere else.