Editing my original review. I originally rated the...

Editing my original review. I originally rated the property 1 star because we had cleanliness issues with our comforter (stains) and one of the chairs was damaged (the whole back was torn up). I had called down to the operator who could care less had an attitude and didn't even have the common courtesy of apologizing. Waited 20 minutes for a new comforter before calling to speak with a manager. We ended up speaking with Allison, who was the manager on duty When I first got on the phone I was very frustrated with the lack of cleanliness and service. Allison immediately made things righ, apologized and got us a new comforter within 5 minutes. She went above and beyond to make sure that we understood that they took customer service seriously and I was thoroughly impressed!