C

I need to review on how poor the service is here. ...

I need to review on how poor the service is here. We were assigned Fabio to our table of 10. After getting our menus it took over 30 minutes to get our orders in. When we inquired if we could order we were spoken to in a very rude way as if we needed to be patient and just wait. Then we didn't get our food until the restaurant was already closing. They started stacking the chairs and people were already gone. We waited over an hour to get our food. In that whole hour as we waited: Fabio never came to check in on us, to refill our water, to update us about the food. When we tried to get his attention he would see us waving and then turn around and walk away!! Never have I been treated so poorly. When we asked when our food would be ready because it was 10pm at that point he told us the food was fresh and that's why it took so long. I'm sorry but is the food being caught right then and there because I've been served fresh seafood my whole life and there really is no excuse. Especially when most of the restaurant was empty at this point having already finished their dinners and even desserts! The fact that such terrible service gets an automatic gratuity is disgusting. We were a table of Asian girls. Not sure if that played into anything but it seemed as if other people got better treatment.

By the time the food came we were so hungry we scarfed it all down in 10 mins. So was the food good because it was or because we were so hungry we didn't care at that point? Didn't matter because the whole dining experience left us angry and with a bitter taste in my mouth. I would not recommend this place to anyone. Especially minorities. Maybe they only want to cater to a specific type of people and we obviously weren't it.

Comments:

No comments