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Got there at 3pm. Waited for an hour and half just...

Got there at 3pm. Waited for an hour and half just for them to take me inside, take my vitals, then tell me since there is only one doctor and they're closing soon they can't see me and to go to a different urgent care in thousand oaks or to the emergency room. I said it would've been nice if someone told me before I waited an hour and half, they said legally they had to take my vitals to make sure I wasn't dying. I said if that's the case and you had known when I checked in you should've taken my vital right away and sent me on my way since it only takes a minute to do that and I could have been well on my way to another clinic. This is all on top of the fact that it was going to be 27 days for my initial visit with a pcp. Have never ever seen such indifference to patients before and this one visit, my first, was enough to make me switch. Stay away.

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