Carolyn Cole

Review of FAVELA CUBANA

Absolutely horrible service. Cannot handle larger ...

Absolutely horrible service. Cannot handle larger groups. When it came time to pay for the bill, we reviewed it to make sure it was accurate and we found out we were overcharged. Orders also came out incorrect. When we brought it to the waiter's attention HE SNATCHED the receipt out of my friend's hand and ripped it up. I know that had she been a male this would not have occurred. The waiter acted as if he couldn't be bothered with our group and made a big deal about reprinting an accurate receipt. When we asked him to take pictures of our group he made snide remarks about charging us extra and didn't take the time to actually make sure that the picture was taken appropriately. We were an NYU student group giving this establishment $300 in business and were treated with very little respect. If you attend NYU or you are thinking about hosting your group event here, please DO NOT SUPPORT THIS ESTABLISHMENT.