T

Tony Dennis

4 years ago

I ve worked at a Couple Call Centers in Tucson and...

I ve worked at a Couple Call Centers in Tucson and VXI is by far one of the worst Call Centers in Tucson Period take on a Job here and you ll find out the hard way I started Training for VXI Back in May the training was horible just like all the other reviews here on Indeed there was nothing but Drama Gossip Favoritism And no Respect for the Trainers and to make it worse there was a fight in our Class VXI hires just about anyone that walks through their doors before training was over I got the Opportunity to get hands on Traing on the Production Floor and let me tell you what I saw and what I thought was Only in the Training Class was also out on the Production Floor but worse Team Leads we re rude and Disrespectful to Employees SME s Floor Support we re rude and Disrespectful to Employees there was a lot of Socializing between Team Leads and Employees there was a lot of yelling Some Team Leads had music from Bluetooth Speakers playing really Loud that you could not hear the Customers and when I asked other Enployees about the Loud music they told me they did not like it but that it was part of the Norm Everyday Operations I found this to be Very unacceptable by all Means that I do not know how the Clients find this behavior Acceptable based on everything I experienced and saw made my decision to Part ways with VXI, VXI does have a High Turn Over Rate and this is in part Largely due to the Practices of Management I hope this Review helps Future Job Seekers Reconsider taking on a Job At VXI

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