B

The service was poor I paid for the Monkey premium...

The service was poor I paid for the Monkey premium $23.54 for a $12 job that I could've done better myself. They didn't vacuum under my seats nor on the sides. I had to ask the technician to wipe the fingerprints off the inside of the windshield he was even going to attempt to then replied if I can. They didn't vacuum my mats nor did they replace them, they didn't wipe off the front console. I called to make the complaint and the customer service agent wasn't willing to offer any reimbursement. My husband asked for at least $5 dollars off the next wash she replied we don't refund over $2 for vacuum nevermind the other negligence..I will never patronize this place again. The customer service and overall service is horrible I will be going to the full service hand carwash from now on. I will not recommend this place for a bicycle wash let alone a car wash not to mention I tipped $7 before checking silly me...a $30 waste...S.Moore

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