Had the pleasure of playing phone tag for a couple...

Had the pleasure of playing phone tag for a couple of days with Jay Hartmann. He stated rates are very low and now is the time to refinance so I asked how low are the rates for someone with excellent credit based on todays VA rates and he said 2.9%. I informed him 2.75% was a better rate received from other lenders and then he said 2.29% is our rate at this time. Maybe I could be wrong but 2.29% is super low. After that I allowed him to talk and then I asked him a question about what all is taken in consideration for low interest rates and the answer I got was beyond crazy. Jay stated we take into consideration your credit history, location where you live and SIZE OF YOUR HOUSE. Smdh. After that I told him I ll think about it because he was being pushy and I needed to do some research on the company. Once again all he keep saying was I m trying to help you all I need is your info to pull credit. Smdh. I said I call you later and he hung up on me. 3 mins later he called my phone again. Bottom line, Jay business practices need some polishing up.