Flinters Roo

Review of AUBURN CHEVROLET

Ordered parts for my car. Two months later they h...

Ordered parts for my car. Two months later they had still contacted me. I visited in person onluly find out tgey had the parts waiting during that entire time on a shelf with my name on it but nobody contacted me. Went back for service and installation and now there are notes saying they called me multiple times. Odfly enough, these handwritten notes on the service ticket were added *after* my two month visit, which is just more than a bit suspicious in covering up the service center's failure.

Service was quick and fine, but waiting indefinitely until I got suspicious for updates is unacceptable in any customer service industry. Customers should not have call for updates.