We take this hotel with all inclusive regime, the ...

We take this hotel with all inclusive regime, the truth is that it has much to improve, although they are reforming the rooms, (we ask that they will change the one that had been assigned to us, an old, small room, maybe what one expects from a 3 star hotel but not one of 5 much less than a Hilton!) The AI system does not work like any 5 star resort example: empty frigobar, canned drinks are paid, the bar inside the sink and the bar on the dock they are not working, only 1 thematic restaurant ("the house") because the other is payment, at the bar only a few drinks are free (there will be about 5, the rest is to pay for them), in the Buffet most of the time missing crockery , the Wi-Fi is free only in the lobby, you can obviously buy, does not offer any free water sport (kayak, snorkel) like most resorts all inclusive, nobody speaks Spanish, cleaning is regular. Point in favor: the pools are beautiful especially for children. And as always, there are people who luckily collaborate to make your vacation more enjoyable with your good disposition despite not speaking the same language.