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Kathy Hays

4 years ago

I bought a new house in April and I wanted to say ...

I bought a new house in April and I wanted to say that both the sales rep who knocked on my door to talk with me about ADT and the actual installer were both a joy to work with. They provided excellent customer service. The Sales Rep was Brent and unfortunately I don't remember the installer's name, but they both took lots of time to explain all of my options and to go over the tutorial with me. I had an incident with my dog setting off the alarm and the installer came out the next day to adjust the sensitivity. I'm not really sure why all the poor reviews, but I want to say that I think ADT is great product wise AND Customer Service wise. I would definitely recommend them to everyone. I feel much securer now.

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