Andre

Review of TVH Bucuresti

I checked in for a 10 night stay on a business tri...

I checked in for a 10 night stay on a business trip, the check in was quick and the staff was very friendly and professional. The room I was given was a bit plain for a 4 star property, but had a beautiful balcony which overlooked the city. Outside of a bit traffic noise, I was very content with my room. The prices for minibar items, and almost everything is priced ridiculously high for a 4 star hotel in this region. Also on the 4th day of my stay the housekeeping staff threw my food away, I contacted the reception staff and was pleasantly surprised when they immediately made it right and comped me a replacement meal of choice. If my review would have ended here, I would have gladly given this property 5 stars, despite the high prices, and plain rooms, the staff are very friendly and accommodating and the hotel gives off a very homey vibe. Sadly my review has to include a disconcerting incident with the owner of this hotel. On the 8th day of my stay, as I returned to my room, I noticed a large number of police officers present in, and around the hotel, and I saw a man who was behaving very belligerently and also yelling incoherently at the police officers on scene, to the shock and utter amazement of guests and staff alike. To my absolute horror the belligerent man was the owner of the hotel, Raafat Sarieddine. Amazingly with no sense of irony whatsoever he Introduced himself to me and invited me to sit and have a coffee with him. His first question to me with was, how I was enjoying my stay at his hotel? I proceeded to bring up the noise incident, without mentioning the fact that he was the reason for the noise. Without even acknowledging what I had said about the noise, he proceeded to rant incoherently to me about perceived government and police corruption, and how he always likes to talk to guests because they have made him "rich", and a humorous incident from the previous night where he had ironically escorted my daughter to the room. About 10 minutes into his "rant" a couple of men approached his table, and I was rudely whisked away with the words "leave now." This whole bizarre incident with the owner, is among the strangest and most disconcerting incidents, I have ever experienced during a stay at a Hilton property.