Service surfer

Review of The Melrose Hotel

Great hotel has nice views the problem lies with t...

Great hotel has nice views the problem lies with the staff, they are unfriendly, rude and poorly trained. It was a pretty disappointing experience. I was expecting to be welcomed as a guest like a standard hotel and not to be treated like a suspect and interrogated at the door. Maybe those guys used to work as prison guards or something and they're new to this. Whatever the case is I will not be coming back here.