K Op

Review of Shawnee Mission Medical Center

While my experience in labor and delivery was grea...

While my experience in labor and delivery was great mostly due to my L&D nurse, everything else has been sub-par. I was billed a full day worth of NICU charges when my child was admitted at 9:50pm. That s an expensive 2 hours...
Additionally I was charged $96 per bottle of dermoplast. How nice of them to make me a care package and send another one home without me requesting! Yes, another $96 dollar charge for something that should be $6.

Lastly, getting their technology in sync has been a nightmare. I still haven t been able to get my child s medical records online (seems like a simple request considering they offer this feature) and their billing department doesn t seem to sync with their payment processor. It would be my suggestion to look for a different hospital if you don t want to spend hours on the phone trying to work through everything on the paperwork end.