Christopher Daniels Review of Hotel Barcelona Classic
Do not book with this company!! The accommodation...
Do not book with this company!! The accommodation was nothing like what was advertised on the web. Our apartment was dirty/filthy to say
the least. The kitchen toaster, microwave and other appliances were
so dirty we did not even use them. Even the washer dryer was dirty. We complained from the very beginning of our 16- night stay. They claim someone was sent to do an extra cleaning, that never happened.
We finally received an email response from My Space after contacting Apartur - Association of Tourist Apartments in Barcelona with our
complaint. Per My Space the property owners are refusing to provide
us any compensation stating we didn't complain about anything until
the end of our stay which is totally untrue. We will continue to pursue
with Catalan Consumer Protection agency as well. Staff members,
Vanessa, Aamir, Tony we are very disappointed. We provided pictures
and communicated our complaints to all of you on different occasions.
Comments: