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Annie

4 years ago

The food wasnt too bad. Out of 5, food would be ra...

The food wasnt too bad. Out of 5, food would be rated 3. The fries resembled McDonald's fries exactly, with the exception of dried cilantro as garnishment. My husband had the lamb and he said it wasn't seasoned to his expectations. There was too much sweet complimenting the meat. The presentation was beautiful though. I ordered the chicken and it wasn't too bad either. Very much like any other chicken you order from any other high end restaurant. Dried, but good presentation.

The biggest disappointment was the service. The service didn't meet the name Gordon Ramsey is known to have. Our party arrived 15 mins early and there were 9 of us-1 add. person than what was reserved. There were 2 separate reservations for the party: 1 with 5 people and 1 with 3 people. The host in the front said they can't accommodate 9 because they can only give us 2 tables. I asked how many people per table and they said 4. I argued that we are guaranteed 3 since the 1 reservation for 5 meant 2 tables plus the 2nd reservation, meaning 3 tables. They said they will see what they can do. We were seated 20 mins after our reservation, and between 3 tables. For a high end restaurant, the leather seats in the booth we sat had rips. 3 noticeable rips to be exact. Our waiter, he wasn't too bad but can definitely improve. We switched to regular water after we finished our distilled water and it wasn't presented to us until 15 mins after. Our water ran out once it came out and it wasn't refilled our entire dining. We were never once asked how our meal was too. Towards the end of our meal, the waiter came and asked if we still wanted dessert (which we ordered in the beginning already.) We were full so we requested it to go. 20 mins after, it was starting to get ridiculous so we were going to asked the status of the dessert when we see our waiter again. At this point, our party already left. As our waiter walked towards us, he met eyes with my husband and turned back. He came back with the dessert bag, but only to hand it off to the floor manager in front of us to give it to us.

As i reflect back on my husband and my trip, I honestly would rather go to the Effiel tower restaurant again despite it being more expensive.

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