KandL Sellitti

Review of Fairfield Inn & Suites by Marr...

I have been staying in this hotel for several year...

I have been staying in this hotel for several years now as my daughter attends college in Winston-Salem and am sad to see the decline in maintenance and customer service at this once really quaint and comfortable hotel. The hotel is in bad disrepair and is borderline dirty, and the service in the lounge area was not bad per se just simply non-existent. There was an overall feeling that it didn't matter we were there and in fact the staff preferred we were not. We will sadly be staying elsewhere in the future. Such a shame.