Ache Bee

Review of Royal Honda

Luis was awesome! During my service he kept me upd...

Luis was awesome! During my service he kept me updated and recommended some issues that needed addressing. However, he had to leave for the day and someone else was responsible for closing my ticket.

He called me from afar like an animal. He walked off before I could see where he was going and his gaze was rude. Thank goodness he wasn't the last person to speak with me. The cashier was kind the guy who asked me if he could pull my car 10 feet closer was a gentleman. The service tech who sang an old school Motown song told me thank you for my business. Thank goodness more people were going beyond the service of my vehicle. It's the reason I skipped going to Honda of Slidell where I purchased my vehicle. Kind people is the reason I skipped going to Premier Honda in the East. I hate the West bank so that's out. But I chose this dealership because of all the great service especially when I spent $280.00 in less than 2 hours. I dont get paid close to that but I expect professionalism. Thanks Luis and the rest of the team for doing a great job!