I came to Radisson for my birthday weekend with my...

I came to Radisson for my birthday weekend with my family. We made several calls to the hotel before our stay and none of the following were mentioned until we arrived. Then they had the audacity to say that they inform guests when the booking is made.
1. All adults MUST have ID on them in order to be checked in
2. You have to make a booking for the pool and are only allowed one hour there per day
3. The breakfast you pay for is not buffet style at this present time... They serve you in a box and the menu options are very limited

Side note: They apparently don't clean the rooms between guests, given the garbage we found under the couch in one of our rooms. The customer service has clearly deteriorated.

Doubt we will ever come back.