We would not repeat a visit to the Claremont based...

We would not repeat a visit to the Claremont based on our experience. The check in experience was painfully slow and the "manager" at our check in was quite rude and held a very unpleasant and unfriendly attitude. In addition, while we were "trying" to check in (which took 20 minutes b/c of the slow staff), our car which was sitting in front was taken away, luggage taken out of the trunk, and parked by the valet b/c we were told it had sat there too long. Meanwhile, it had only sat there a very long time b/c we had such a hard time getting serviced to check in. Our personal belongings (cell phones, computers, iPod, etc), where still in the car, and they had simply taken it away and parked it. In addition, when I went to print my boarding pass the next day, the woman at the front desk spoke to me so RUDELY and told me to go to the business center. I tried the business center, and only one computer was working. When I went back to the front desk, this same woman practically snapped my paper reservation out of my hand and said it is IMPOSSIBLE that only one computer is working. Her attitude was so impossibly rude. Finally, the rooms feel very dated. The heat/air conditionining system really needs to be updated! Oh, and the walls are "paper thin". We heard the kids/baby in the room next to us screaming all night practically got no sleep as a result. Oh, and the gym is nothing impressive at all. The machines are all dated and there is not enough equipment for everyone who is trying to get in a work out.