Anthony Dellatorre

Review of Safe Haven Security

Scott Trudel was the technician who came out to do...

Scott Trudel was the technician who came out to do our install. Originally he came and gave me the run down and I felt my wife should be here as well and he was totally fine with coming back and rescheduling for a time that work for both of us and understood the importance of both of us being there. He came back and was so knowledgeable about the system and all electronics for that matter! I m not very tech smart but he was able to explain things in a way that anyone would understand and wanted us to understand everything that was happening. After making the decisions of what we wanted in a system and locations of panels/cameras Scott made the process go so easy. He worked extremely hard and we appreciate all the hiding of wires and how clean everything looks! He answered every and any question we may had and was even able to hook our already installed door locks to our security system. The final walk through and explaining of the system went by super easy and he made it very easy to understand how to work the system. He helped us set up the app on our phones and showed us all the different ways we could customer the system to how we would like. You can tell he s been doing this for a long time and he knows exactly what he s talking about. We can t thank Scott enough for all the advice on what our system should look like and even some nice new homeowner advice! My wife and I were extremely pleased with everything he did and can t be more thankful for him making this such an easy process and helping us feel safe in our new home.