Rizwan Vorajee

Review of DoubleTree by Hilton Woking

Not the Hilton chain I remember. It was a disappoi...

Not the Hilton chain I remember. It was a disappointment to be given a room which wasn't made up, so I went back to reception who apologised and gave me another room, only to find there was used empty glass right outside our door? , the room was made up but after unpacking we had a couple turn up with the same room key?? Not sure what's going on with their booking system but it's not professional. The beds is OK but the sofa bed is awful, they need mattress toppers, now differing from back pain. The breakfast was nice and location of the hotel is nice.