I can give two stars for this Facility and which i...

I can give two stars for this Facility and which is only for its location and room quality. Other things like Check in/out services, Room service & food is not up to mark as far as 4 or 5 star hotel's standards are concerned.

I am giving my reviews almost after 15 days just because I want to write in detail. We have booked two family rooms and we have to stay here with my family and for some business meetings and for one week. Rooms were booked almost three days before our arrival and all due payments were made in advance through travel agent. On arrival it takes almost 30mins for check in and staff is asking for more cash to deposit in advance for food and other services which is quite common but the way they demand is totally disappointing. As our families were sitting in lobby, children's were tired and in hurry to get ease.

Anyhow, after check in to check out every time we have to call for small things like water bottles, staff never provide enough water bottles for family rooms. even only one pair of slippers and tooth brush were provided in a family room and every day we have to tell them to provide one more. In-house Food taste was just average and complimentary breakfast includes only 2,3 items and not a buffet which was mentioned on booking.

On check-out some sufficient amount is returnable and I received that amount after 13 days... Which is also not a big issue but the point is if it is your rule to take some amount from guests in advance then it must be your responsibility to pay back guest's amount efficiently...

So as conclusion, this facility is not recommendable and Karachi has more good place to visit and stay like beach luxury, Ramada and offcourse Movenpick. Thanks