Heather Beck

Review of Heathman Hotel Portland

I've worked in the service and hospitality industr...

I've worked in the service and hospitality industry before and best customer experience is always a priority, but somehow a really difficult task to achieve. The Heathman Hotel blew me away with their commitment to providing a great experience. They deployed surprise and delight standards along the way, leaving me more impressed after every interaction. I will always stay here when I'm visiting the area because of your genuine commitment to your customers.
Now, let's talk about design. As a fanatic of good design, I was in awe of the decor here. The balance between classic and modern elements are impeccably executed. The art collection is amazing, and the common areas are somewhere we didn't want to leave. Truly, this was all around the best experience we've had at a hotel.