I initially booked my reservation thru Hotels.com ...

I initially booked my reservation thru Hotels.com I have been having trouble accessing the cancel reservation option thru my cell phone. I called the Sante Fe Sage Inn directly and spoke to Jessica(Assistant Operational Mgr) she was ABOVE AND BEYOND helping me figure everything out and some tips/tricks for booking directly with the hotel in the future!! Jessica, thank you for your hospitality and help. When we are allowed to fly/travel again or it's safe too I will book with you guys DIRECTLY!! Thanks again!!

Traci Thompson-Denver, Colorado