Anna K Review of Lou Fusz Toyota
Scheduling was easy. Free oil changes are great. B...
Scheduling was easy. Free oil changes are great. But I feel pretty unappreciated when I'm told it's $150 minimum to diagnose a simple blower issue on my vehicle I've had less than a year (and under 50k miles). As a customer I don't like being told that it might have been better to drive to the Chevy Lou Fusz dealership to get my issue handled. I live in the city and that's all the way out at Mid Rivers. No thanks. When I bought this car I was told I could get service anywhere and it wouldn't be a problem. I still have a blower issue and will be going to my mom and pop mechanic instead who will no doubt not charge me more than $100 to fix such a minor issue. Frustrating. Oh, and I got to watch two employees laugh and watch something on their phones instead of asking if I needed help when I came to pick up my vehicle. I'll continue getting my free oil changes but it's clear I need to go elsewhere if my vehicle has an actual problem. Also, the guy who checked me in didn't cover his nose with his mask. Way to expose everyone to your germs dude!
Edit: My mechanic is honest and doesn't charge less because he does shoddy work. I know what things should cost, and a diagnostic fee that's that high is outrageous, especially in this climate. It adds up pretty quick into a large bill when it's $150 ahead. Pretty convenient for you guys. I already paid thousands of dollars for my vehicle and all the other add-ons you pressured me to get. I'm not contacting anyone. If you want to make it right, you've got my phone number. I will never buy a car from Lou Fusz again or recommend you to anyone.
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