The Jim Ellis Mazda service department in Atlanta ...

The Jim Ellis Mazda service department in Atlanta Ga. is very courteous and they kept me informed of my vehicle status during my recent visit. Their time and cost estimate of work was completely accurate. They also washed my 2006 Mazda 3. Overall, a very pleasant experience, as it always is with this service department. This is the best Mazda service department we have used in the Atlanta area. This is the 3rd dealership the car has been serviced at and I will continue to bring it to Jim Ellis Mazda for as long as we own the car. This is how service should be! In 2017, my feeling about this dealership service department completely changed. When I took my car there because it was losing coolant. I was told my car had a bad head gasket and leaking freeze plug and it would $4,500 to fix. I took my car to Japanese Auto Repair in Duluth and my car was fixed for $500 due to a leaking coolant flange. That is all it was. Was very disappointed with Jim Ellis Mazda and will never be back for service. 10/25/18, I called the service manager 2 weeks ago today and left a voice message, as was requested and I have yet to receive a call back.