May I say beforehand the lack of customer service ...

May I say beforehand the lack of customer service isn't 100% due to cesars palace but more due to the coronavirus world we live in right now. With that being said. Save your money and don't travel until restrictions have been lifted. Almost all restaurants are close. The one's open are hours wait to get it. The pool is a 5 hour wait to get in and sitting at a table to play cards for more than a hour is tough wearing a mask. Almost all Vegas entertainment is shut down and the little bit that is open is a hassle to get into. If you are like myself and wanted to get out of town at any cost, wait until you can go out, have real fun, and get good customer service. Not worth it right now.