I have been using Duluth packs for over 50 years. ...

I have been using Duluth packs for over 50 years. I stuck with this brand a long time. I asked them to patch one of my packs. They refused because it wasn't the Duluth pack brand. I live a long ways from here and I've been faithful but they also did a repair for me that failed before I could even get it out of the truck and leave on my trip. They fixed it for free and mailed it back to me but I had lost around $40 in a replacement pack rental. NOT the company that used to be.. I am seriously considering at this age of going with another brand.