Review of Palazzo Versace

3 years ago

Affo-gat-no!

Affo-gat-no!

Enjoyed the bar service Saturday night, though they couldn't make a Manhattan. Returned Christmas Day for tea and coffee. Ordered an affagato with gold leaf:

1) Didn't tell us they were out of the gold leaf accompaniment.
2) Arrived with no gold leaf and without a spoon for the ice cream.
3) Waitress returned with a spoon, without offering an alternative after ice cream had melted.
4) Ordered a flat white instead and was charged for the affogato anyway.
5) Had to negotiate the affagato off the bill.

Coffee is beautiful but was really disappointed with the service.