Osvaldo Silvera Review of The Melrose Hotel
The hotel is absolutely beautiful it's a pretty sh...
The hotel is absolutely beautiful it's a pretty short walk to a lot of different eateries including a great Thai restaurant right down the street. The room was really big I loved it. I did have one issue though, I ordered room service and I asked the person that I was ordering from on the phone what the 20% surcharge would go to since they had a separate $4 delivery fee and a separate 10% tax. They informed me that it was just a service charge and that it would not go to the person making the delivery to the room.
I found that very odd and I asked the gentleman making the delivery at night if he knew if he would get a tip from the 20% and he said no. The 20% was not a tip it was just an additional surcharge, so that I added 20% to the bill and that was that. The next morning I spoke to the person at the front desk and they went to the delivery section and confirmed that the 20% was indeed a tip and found it odd that both the front desk and a delivery person would say otherwise the night before..... other than that it was a great experience a beautiful hotel very clean and I would stay there again.

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