Daniel Bornhorst

Review of DePaula Chevrolet, Inc

Service department is the worst! I had a 730 appo...

Service department is the worst! I had a 730 appointment for my truck I made weeks ago. I was told when I scheduled to drop it off walk down to the diner have a coffee and a donut, my truck will be ready by the time I'm done with my breakfast. Well I was here at 7:10 am, they parked my truck outside. It's now 930 and it's still outside, when I asked when they would be bringing it in because I have a doctor's appointment at 1030. I was told 730 was the write up time not the time it comes in. What? I responded with I'm sorry everwhever else the appointment time is the time it comes in not when the paperwork is done.

I came here because this is a new to me truck and I have warranty issues. My wife and I just 2 weeks ago leased a new car for her from here. I can't believe this place. This isn't the first issue I've had with service. DO NOT COME HERE.